Privacy & Security

We use a number of technological tools to ensure security when you use our site. We have invested heavily in a closed loop communication process between you and your doctor. Only licensed clinical staff have access to your data during your encounter and only over a secure encrypted connection. Unlike many sites, we do not transmit your confidential information by e-mail to the doctor nor the pharmacist. During our last survey, we found most prescription sales related sites (45 out of 54) where transmitting patient information via their VERY insecure e-mail systems.

Here's how we protect your information:

• When you enter your information into the physician consult form, you are connected to a secure server.
• We utilize Secure Socket Layer (SSL) communication protocol to secure the information you have entered as it is sent over the Internet. This is accomplished by encrypting (coding) the data before it is sent, and then decrypting (decoding) the data once it is received at our site.
• A little closed padlock or unbroken key will appear on the bottom of your browser's window when you enter our secure page.
• The "http" at the beginning of your URL will change to "https" when you enter our secured pages.

Other ways we provide for your Internet security:

We will only ship medication to your address, which must match the address on your credit card.

All email correspondence will not contain your name or personally identifying information (email is not a secure/encrypted form of communication).

We provide a communication tool to our patients whereby our physicians and pharmacist can communicate with you via our secure server. In order to use the secure communication tool, you will receive an email notifying you to log in to your account to read the message left for you.

Credit Card Guarantee
We guarantee that every transaction you make will be 100% safe. The CyberCash automation we utilize ensures that, in virtually all cases, your credit card information is never seen even by anyone on our staff.

Guarantee Details
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at our web site while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Your Comments
We welcome your feedback. If you have questions or comments about our this web site, email us at: patientservices@bcmethods.com